Customer Reviews
Based on 16 reviews
69%
(11)
19%
(3)
6%
(1)
6%
(1)
0%
(0)
T
It's a great hat if you don't want a traditional western cowboy hat or a traditional fedora, kinda in-between! More rock and roll feel than a western feel
c
Hat was too big and I had wanted to wear it the day it was delivered. I even sent a message to Ruediger about it.
J
This is a really nice hat. Unfortunately, mine looks like it was hit by a train. The box it is shipped in is NOT a hat box and does not protect it from shipping. I will need to take it to a hatter and have it steamed and re-shaped to make it flat and take the kinks out of it. It's a shame, really because the hat is cool. PLEASE fix this for other customers.
m
It's a great hat. I got it for my daughter in-law. Needs better packaging was smashed on top but I could fix it
C
This hat looks perfect. It’s exactly what I wanted. However, it’s the most uncomfortable hat I’ve ever worn. And I worked construction for 20 years wearing a hardhat every day. This thing is completely stiff. Like it’s made of plastic. So it immediately digs into the corners of your forehead a little bit. I could never imagine wearing this thing for an hour or more. If you just want to wear it for a few minutes for photos or some thing, like I said, it looks great. Sure wish they could’ve made it look like this, but also comfortable.
Frequently Asked Questions
If your question isn't answered below
feel free to reach out!
What is hat size recommendation?
- To ensure the perfect fit, we recommend following our size guide and measuring your head circumference firstly.
- If your head measures between M-57cm ( 57.1cm-58.0cm ), L-59cm ( 58.1cm-60.0cm ) and XL-61cm ( 60.1cm-61.0cm ) we suggest opting for the smaller size for a snug and comfortable fit.
- It's important to note that our stiff hats often experience a break-in stage like wearing new shoes then wool felt may become slightly loose.
Why choose a hat with high stiffness?
The degree of stiffening in a fedora hat is a crucial determinant in achieving both a desired look and functionality. A hat brim with a higher level of stiffening provides a firm structure, preserving the integrity of the brim's shape, ensuring that the hat retains its intended shape and design over an extended period.
How can I soften the stiff hat?
We understand that the stiff feel might be a new experience, similar to breaking in a new pair of shoes. To help you achieve the perfect fit and comfort, we recommend the following break-in process:
- Use a handheld steamer with medium heat.
- Steam the hat crown for 10-12 seconds.
- Immediately wear the hat for 1 hour.
- Repeat this process once a week, 2-3 times per month.
This break-in routine will gradually soften the hat crown, allowing it to mold to the shape of your head for a more personalized and comfortable fit
How can I straighten a bent hat brim?
1. Steam the Hat:
- Take an iron and steam the hat. (Note: Do not apply the iron directly to the felt of the hat.)
- Steam the hat with a distance of around 5-10cm.
2. Protect the Brim:
- Place a thin wet cotton fabric between the brim and the iron.
- Iron gently all around the brim.
3. Reshape the Hat:
- Use your hands to gently reshape the hat, focusing on the areas with creases.
- Allow the hat to air dry in a cool, dry place with hat holder.
